Fault Index


If you are experiencing the issues mentioned above, please provide the following information:

  1. Describe the specific problem you are encountering.
  2. Provide the photos about the battery.
  3. Provide the order invoice containing the order number and product information.
  4. Your recipient name, shipping address, postal code, and phone number.

Send this information to support@bobovr.com to contact our customer service for assistance. The warranty period for products sold through our channels is 18 months. After our evaluation, we will propose a satisfactory solution within the warranty period.

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