Sounds In B2

Internal plastic detachment (caused by battery impact or collision resulting in the detachment of internal plastic parts and small components).

We apologize for the inconvenience caused by our product. Please provide the following information:

  1. Relevant videos.
  2. Order invoice containing the order number and product information.
  3. Your recipient name, shipping address, postal code, and phone number.

Send this information to to contact our customer service for assistance. The warranty period for products sold through our channels is 18 months. After our evaluation, we will arrange a replacement within the warranty period.

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