Using the official power adapter and cable for Quest 2 to charge the B2 usually takes a total time of around 3 hours and 20 minutes. On average, each battery indicator light takes about 48 minutes to charge, and the last light may take a bit longer. The factors affecting the charging time …
If you have twin charger station, you can use the charger and cable of quest2, or the charger supporting DC5V2A-DC5V3A with the cable we provide, connect to the twin charger station and put the B2 on it for charging. It takes about 3-3.5 hours to be full for the 5V3A charger to charge the 2 …
Please use the charger of quest2 or support DC 5V2.6A or 5V3A as well as the cable provided by us or the charging cable of quest2 to charge B2 separately. Sorry, our B2 does not support charging together with the Quest 2. Please use the charger of quest2 or support DC 5V2.6A or 5V3A as …
First of all, we sincerely apologize for the inconvenience caused by our product problems. We attach great importance to the safety problems you encounter when using our products, which is the most important thing for us as a product company. Don’t worry though, our product B2 housing is made of flame retardant material and won’t …
Our user manual states that if the battery is not used for a long time, it should be charged before use. When the battery is in a low state and has been left unused for a long time, the charging speed will be very slow. Please use the official charger and cable from Quest …
The ring indicator lights are not responding, and the buttons are not responding either. The battery charging port is misaligned. Use twin charge station to charge B2, B2 ring light is on, indicator light is not on (please check the two contacts in the middle of the battery first and wipe them clean. If it …
Fault type Phenomenon possible reason Troubleshooting method The ring light indicator light Not charging not bright not bright 1. Charging cable problem. 2. The B2 interface is damaged. 3. Charger problem. Question 1-2, you can try to change the USB cable first. Question 3, try changing the charger. Not charging Constantly bright not bright 1. …
Please replace the charger and use the Quest 2 charger and cable, or a charger that supports DC5V2.6A-5V3A. Charge the B2 separately for 3 hours, and then observe the actual battery level. If replacing the charger and charging cable does not solve the issue, please provide the following information: A video showcasing the problem you …
