If you are experiencing a problem with a product you received that is [ dirty / scratched ] , please provide the following information:

  1. Some of the product photos.
  2. Order invoice containing the order number and product information.
  3. Your recipient’s name, shipping address, postal code, and phone number.

Send this information to our email: support@bobovr.com. The warranty period for products sold through our channels is 18 months. Once we have inspected the items, we will arrange a replacement within the warranty period.

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