Looking for help?

Find answers to your questions

Connection Cable Faulty

 
Loose cable connection (misalignment/unable to insert/falling out)
 
We apologize for the inconvenience caused by our product. Please provide the following information:
  1. Order invoice containing the order number and product information.
  2. Product photos.
  3. Your recipient name, shipping address, postal code, and phone number.
Send this information to support@bobovr.com to contact our customer service for assistance. The warranty period for products sold through our channels is 18 months. After our evaluation, we will propose a satisfactory solution within the warranty period.

Updated on 20 Oct 2023